Privacy & Cookies Policy

OCTOOS – Privacy Policy

  1. Introduction
    1. This Privacy Policy outlines how OCTOOS manages the personal information collected about you. This policy applies where we are acting as a data controller (i.e. where we determine the purposes and means of the processing of that personal data) with respect to the personal data of our website visitors and services users.
    1. We use cookies on the website. Insofar as those cookies are not strictly necessary for the running of our website and the provision of our services, we will ask you to consent to our use of cookies when you first visit our website.
    1. If you register with our website, submit any information to our website or use any of our website services, we will ask you to expressly accept via a checkbox this Privacy Policy and agree to allow OCTOOS to use your information in the manner set out in this Privacy Policy.
    1. OCTOOS shall review and amend this Policy from time to time to account for changes to the law and its internal operations and practices. Any personal information that OCTOOS holds about you will be managed in accordance with the most up to date version of its Policy.
    1. In this policy, "we", "us" and "our" refer to OCTOOS.


  1. How we use your personal data

We may process the following data and information (altogether identified as “personal date”):

      • data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
      • your User Account ("account data"). The account data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, interests and hobbies and email address (to retrieve forgotten password). The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and/or the performance of a legal obligation between you and us and/or taking steps, at your request, to enter into such a obligation.
      • information relating to transactions, including purchases of services, that you enter into with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying and keeping proper records of the purchased services, processing your payments, calculating and applying relevant commission and or penalty, refunding payments and dealing with complaints and queries relating to such payments and refunds. The legal basis for this processing is the the proper administration of our website and business and performance of a payment obligation between you and us and/or taking steps, at your request, to enter into such obligation.
      • any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others, and/or which may be necessary for compliance with a legal obligation to which we are subject to.


  1. Providing Personal Data to others
    1. We may disclose your personal data and/or your transaction data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) and to suppliers such as our payment services providers, external auditors, insurors and lawyers and to third party enaged by us for maintenance services, fraud detection services, database management, web analytics, monitoring and evaluation service, insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
    2. We may disclose your account data to the other party deemed to enter into a services contract with you through our platform, insofar as reasonably necessary for the purpose of entering into and performing such services contract (aka the Experience).


  1. How does OCTOOS secure your Personal Data?
    1. Protecting your privacy is important to us. OCTOOS holds the personal information that you provide in a variety of secure computer storage facilities and other records and take steps to protect the information OCTOOS holds from misuse, loss, unauthorised access, modification and disclosure.
    1. You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    1. You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).
    1. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.


  1. Third Party Websites
    1. The OCTOOS website includes hyperlinks to, and details of, third party websites.
    1. We have no control over, and are not responsible for, the privacy policies and practices of third parties.


  1. What are your rights and how to exercice them?
    1. OCTOOS strives to ensure that the personal information OCTOOS hold about you is accurate and up to date. If you have created an account with us via our Website, you can update or delete the personal information contained in your profile at any time via our Website. In all other cases where you consider that the information that OCTOOS holds about you is inaccurate or no longer current, please Contact Us.
    1. Subject to some exceptions that are set out in the relevant applicable legislation, you can gain access to the personal information that OCTOOS holds about you. We may refuse your request for access in circumstances where honoring your request would interfere with the privacy rights of others or would breach an obligation of confidentiality that attaches to the relevant information. To request access to your personal data, please Contact Us.


  1. Cookies
    1. The website uses cookies for the following purposes :
  • to make sure the website functions properly
  • to measure usage of the website
  • to display advertisements on others' websites
  • to allow you to share content and login on our website via social media
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    1. Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
    1. If you do not want websites to place cookies on your computer at all, you can change your browser settings so that you receive a warning before cookies are placed. You can also change the settings in such a way that your browser rejects all cookies or only the cookies of third parties. You can also delete cookies that have already been placed. Please note that you will need to change the settings separately for each browser and computer you use.
    1. Please be aware that if you do not want cookies, we will no longer be able to guarantee that our website is working properly. It is possible that some functions of the site are lost or even that you can't see certain websites at all. In addition, the refusal of cookies does not mean that you will no longer see any advertisements. The ads will no longer be tailored to your interests and will be repeated more often.
    1. If you have any questions or remarks about our cookies, please Contact Us.


  1. Contact Us

For any question, query or compliants about the collection, storage and processing of your personal data please send an email to



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